Myshop

About the offering

MyShop is an AI-powered, all-in-one online ordering and management system empowering small and medium businesses to compete with enterprise-level solutions. In just 24 months, the company has deployed 1,000+ locations across North America, Israel, and Canada, achieving $1.5M ARR and processing over 150,000 orders monthly across six languages. The Problem Small and medium businesses face crushing challenges: high third-party delivery fees (often 30%), vendor fatigue from managing multiple platforms, rising food costs from tariffs, and razor-thin profit margins. Traditional platforms charge commissions on every order while controlling customer data, forcing businesses to rent rather than own their customer relationships. The Solution MyShop enables restaurants and local stores to create branded apps and websites for commission-free online ordering in six languages, managed from a single unified dashboard. Key features include: AI Voice Ordering: Handles unlimited simultaneous phone calls in six languages without human intervention Self-Service Kiosks: Drive 10-30% higher order values through automated upselling and customer anonymity Branded Apps & Websites: Save up to 30% on delivery fees while maintaining complete customer data ownership Unified Dashboard: Consolidates phone, kiosk, app, web, and third-party delivery orders with real-time analytics Proprietary KDS: Kitchen display system integrates all channels, reducing errors by 45% and confusion by 70% Unlike competitors who charge per order or channel, MyShop operates on a simple flat monthly subscription fee, growing with businesses rather than against them. Market Opportunity The global order management systems market will reach $112B by 2027. In the US alone, 40% of adults order delivery 3-5 times monthly, and 69% of Gen Z prefers delivery over dine-in. MyShop targets a $7B TAM and 42.9M small/medium businesses seeking streamlined operations and lower costs. Business Model & Unit Economics SaaS subscription model with multiple revenue streams: flat monthly fees for platform access (app/web, kiosks, bundles), payment processing fees, and AI ordering add-ons. Exceptional unit economics demonstrate product-market fit: $50,000 average customer lifetime value (8.3 years at $500/month) 1% monthly churn rate 30% increase in average order value for businesses using the platform Traction & Growth MyShop achieved category leadership in Israel within two years and now projects $10M ARR by EOY 2026. While initially focused on food services, 40% of locations are non-restaurant businesses (grocers, pharmacies, pet stores, specialty retail), validating platform scalability across retail verticals. Leadership & Funding Founders: Itsik Zizov (CEO): Visionary entrepreneur with expertise in AI, payment processing, and global tech scaling Roey Gesser (Co-CEO): Seasoned entrepreneur and economist, previously founded/sold inventory management company to NASDAQ-listed corporation Funding: $3M raised from strategic investors including Amit Krig (NVIDIA SVP) and Giora Levin (owner of Crazy Line retail chain).

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