Jurny

About the offering

Jurny is an end-to-end, AI-driven hospitality technology company that goes beyond traditional property management software. Its mission is to automate and personalize 100% of the guest journey (from pre-booking inquiries all the way through post-stay follow-ups and marketing) while also handling the day-to-day operations for property managers, hotels, and short-term rental hosts. Why We're Revolutionizing Hospitality Hospitality has always been about creating memorable experiences and seamless comfort. Yet behind every great stay lies an immense amount of unseen effort - endless guest questions, reservation management, and countless operational tasks. We believe technology should empower hospitality hosts, not burden them. Our AI, Nia, transforms complex, time-consuming tasks into seamless, automated experiences - allowing hosts to focus on what truly differentiates their properties: meaningful guest connections and business growth. The Massive Market Opportunity The $5.7T hospitality industry is growing at a healthy 6.2% CAGR, projected to reach $6T by 2029. Based on our estimates, $1.3T of this market could be addressable by AI automation within the next decade. The Engine Behind the Revolution Meet Nia, Jurny’s proprietary multi-agent AI technology, the engine behind the revolution: Delivers responses in under 60 seconds across 50+ languages, Successfully managed 200,000+ guest reservations autonomously in 2024 alone, Automates up to 90% of time-consuming administrative functions, Seamlessly orchestrates all guest services and property management tasks, from guest communications and concierge services to maintenance coordination and review management The Evolution of Nia Nia Al agents don't get sick, don't take days off, work 24/7, and cost a fraction of human labor - the ultimate operational enhancer. 2022 - Nia Al 1.0: Answers basic questions, suggests responses, and assists users. 2023 - Nia Al 1.5: Fully automates reservations, guest interactions, concierge requests, and upselling. Learns continuously from interactions. 2024 - Nia Al 2.0: Capable of handling the workload of multiple guest-facing teams, Operates autonomously for 85% of guest requests. Introduces Nia Copilot for seamless mobile interactions and improved decision-making through multi-agent systems. 2025 *Coming Soon - Nia Al 2.5: Will have the power of an entire operation organization and guest-facing teams, Operates autonomously for 95% of guest requests. Offers full voice interaction, live sentiment analysis for request prioritization, and automated escalations following defined procedures. JurnyOS 3.0: Complete Hospitality Management Platform JurnyOS combines Nia's AI capabilities with comprehensive property management tools to deliver measurable impact: Massive Time Savings: Reduces weekly guest communication from 4 hours per unit to under 10 minutes, freeing staff for higher-value tasks Streamlined Operations: Smart locks and connected technology enable contactless check-ins/outs, cutting administrative work from 2.5 hours to just 5 minutes per property Revenue Enhancement: AI-driven upselling boosts per-guest revenue by up to 30% through personalized offerings of early check-ins, late check-outs, and local experiences Reputation Management: Automated review responses boost property ratings while saving over 90 minutes per property each week Standardized Quality: AI-powered SOPs ensure consistent execution of maintenance, housekeeping, and guest services across all properties Scalable Growth: Reduces total management time from 12.5 hours per week per listing to about one hour, enabling effortless portfolio expansion See JurnyOS 3.0 in Action: Watch the Demo Curious to see JurnyOS 3.0 in action and why it’s a game-changer for hospitality? Watch the webinar here: https://www.youtube.com/watch?v=HZa-ywy8tL4 Strategic Partnerships Jurny continues to strengthen its market position through enhanced integrations with major booking platforms Airbnb, Expedia, and Vrbo, while consistently forming new, strategic partnerships with industry leaders. Recently, we added partners in crucial areas, including identity verification (Chekin), insurance (RentalGuardian), accounting (Clearing), and pricing optimization (PriceLabs). World Class Leadership Team Our leadership team brings together decades of hospitality innovation, technical expertise, and successful exits from companies including Fortune 500 enterprises and hospitality technology pioneers. Award-Winning Technology Jurny has received top industry recognition for its technology innovation and impact, winning 'Short Term Rental PMS Platform of the Year' and being named to the prestigious GenAI Top 100 list. The platform has also earned multiple category leadership awards from Software Advice, Capterra, GetApp, and other leading industry authorities. In-Demand Speaker & Thought Leader Jurny's expertise in AI-powered hospitality is regularly showcased at leading industry events worldwide, including a recent keynote address at the Global Tourism Forum in Brussels and featured presentations at the VRMA European Convention in Paris, VRM Days Croatia, Scale Italia, and Scale UK. Featured in Global Press, Backed by Silicon Valley & Hospitality Legends More than $16M raised from leading VCs, including SQN Venture Partners, Mucker Capital, Okapi Venture Capital, VITALIZE Venture Capital, Singularity Capital, SaaS Venture Capital, To The Stars and more than 2,000 individual investors. We’ve also secured strategic investment from a group of influential leaders with deep-rooted ties to the global hospitality ecosystem, bringing the vision and industry relationships needed to supercharge Jurny’s global expansion across hotels, travel agencies, and adjacent sectors. Scalable Business Model Built for Exponential Growth Jurny is designed to scale: Product-Led Growth: Free, self-service platform drives viral adoption Enterprise Sales: Dedicated sales team targeting high-value accounts Multi-Channel Marketing: Integrated campaigns across digital and traditional channels AI Flywheel Effect: More data → smarter AI → even more efficiency → unstoppable growth. Why Invest in Jurny Right Now? We lead the industry in pioneering AI’s practical application in hospitality. We deliver proven technology with measurable impact. We're addressing a $5.7T market, with $1T in AI opportunity. We bring an experienced team with deep industry expertise. We maintain strong unit economics built for scalable growth.

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