Crowdfind

About the offering

Managing high-traffic venues and events is difficult without the right technology. Operations departments are becoming more dependent on technology to operate effectively. Overlooked areas like Lost & Found, Security, and Maintenance do not have easy-to-use solutions that live up to their needs. This issue leads to inefficient and ineffective processes that result in errors, poor communication, and negative customer service experiences. Venues, events, and transportation agencies have budgets to spend on software solutions, but the reality is that most options are outdated, difficult to use, expensive, or simply non-existent. The Solution - Crowdfind's software catered to the wants and needs of event and venue operators. Crowdfind’s image-led workflow delivers exactly what the operators are asking for. It is an easy-to-use, cost-effective, and up-to-date software providing designed to solve issues they face daily. Since 2014, Crowdfind has completely revolutionized how companies manage Lost & Found. Now, our clients are signing up for exciting platform expansions coming in 2018 to resolve issues in other departments. How It Works - The Lost & Found department has historically been one of the most ignored operational areas. Not anymore. Crowdfind make managing this $9B problem easy. Crowdfind's Lost & Found software has been a trusted resource for operations teams since 2014. Crowdfind’s software makes managing Lost & Found items as easy as snapping a picture. In less than 5 seconds, operators can snap pictures of items turned in to their Lost & Found. Crowdfind integrates onto operators’ websites to make their Lost & Found searchable by their customers 24x7. This eases customers’ anxiety, making them feel valued, and increases returns. Here’s a live example from Salt Lake City International Airport. Operators can manage their customers’ claims, communicate with them and coordinate shipping all from one place.

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